Privacy Policy Configuration is a software feature that enables real estate brokerages to create customized privacy notices, configure consent checkboxes, and maintain compliance documentation meeting National Privacy Commission (NPC) requirements under the Data Privacy Act of 2012.

Core Features

Custom Privacy Notice Builder: Create and edit privacy policy text tailored to your brokerage's data collection practices
Consent Checkbox Configuration: Set up mandatory consent checkboxes for marketing forms and lead generation pages
Data Processing Purposes Declaration: Define and display specific purposes for collecting client personal information
Version Control: Track changes to privacy policies with timestamps and revision history
Multi-Language Support: Configure privacy notices in English and Filipino to serve diverse client bases
Automatic Display Integration: Privacy notices automatically appear on all client onboarding and registration forms

Use Cases

Lead Capture Compliance: Ensuring all lead forms include proper consent mechanisms before collecting personal information
Pre-Selling Documentation: Meeting NPC requirements when gathering buyer information during property reservations
Agent Onboarding: Configuring consent for processing agent profiles and personal data during recruitment
Marketing Campaigns: Setting up compliant opt-in mechanisms for SMS and email marketing communications
Client Records Management: Documenting lawful basis for storing client data in your CRM

How It Works

You can configure your brokerage's privacy settings through the Marketing module:

Navigate to Privacy Policy Configuration in your Realty Hub settings
Draft your privacy notice using the built-in editor or upload existing documentation
Configure consent checkboxes and link them to specific data processing purposes
Set retention periods for different categories of personal information
Enable the policy across your forms and client-facing pages
Monitor consent records through the audit trail

Integration

Marketing Forms: Consent checkboxes automatically appear on form builder outputs
CRM Pipeline: Consent status is tracked alongside lead records
Client Profiles: Data subject rights (access, correction, erasure) can be exercised through client management
Audit Trail: All consent events are logged for NPC compliance audits

Philippine Regulatory Context

Under Republic Act 10173, personal information controllers must obtain consent before processing personal data. Real estate brokerages collecting client information—including names, contact details, TIN numbers, and financial data—must comply with NPC registration and consent requirements.

Key compliance requirements addressed:

Consent Documentation: Written, electronic, or recorded evidence of data subject consent (RA 10173, Section 3b)
Purpose Specification: Declared purposes before or at the time of collection (RA 10173, Section 11a)
Data Subject Rights: Mechanisms for clients to access, correct, or erase their personal information (RA 10173, Section 16)

References

Republic Act 10173 - Data Privacy Act of 2012 - LawPhil
National Privacy Commission (Philippines) - Wikipedia
NPC Official Website - National Privacy Commission

Privacy Policy Configuration